Forum Discussion

Domon031097's avatar
Domon031097
New Rookie
10 years ago
Solved

"The new content" windows keep appear

Every time you download some new expansion pack, game pack or stuff pack there's the "New content" window appears when you run the game with something new for the first time. Well, in my game the win...
  • crinrict's avatar
    crinrict
    10 years ago

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming the files do it differently then instructions though

    • Put back your files in mods, tray, saves, custom music, videos and screenhot first
    • Start the game, You will see the the screen again (and many others). Go through them all
    • Reset your options to what they were
    • Restart the game and see if those welcome screens still occur.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,796 PostsLatest Activity: 56 minutes ago