Forum Discussion
@Karperus Try manually installing the two VC++ 2010 runtimes. Uninstall your current copies, if they're present. Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any 2010 version you see, and select Uninstall. You can download fresh copies from Microsoft:
https://www.microsoft.com/en-us/download/details.aspx?id=26999
You'll need both the x86 and x64 versions, but you can skip the ia64 version, which is for a different class of device. Restart your computer after installing the runtimes and before trying to install Sims 4 again.
If this doesn't help, let me know whether you get the same error or a different one. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 45 minutes ago
- 3 hours ago