i cant find the website or whatever to start the dxdiag
@brattykhidclara_ There's no website; you can run a dxdiag on your own. Hit Windows key-R, type "dxdiag" without quotes into the box, and Enter. Wait for the scan to finish. When it's done, click "Save all information" in the lower right corner of the pop-up, and save the .txt file to your desktop. You can attach that file to a post here.
It would be easier if you started your own thread explaining what your issue is, so people have a better idea how to help; attach the dxdiag to your initial post.
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