Forum Discussion
puzzlezaddict
6 years agoHero+
@xkatiestfux Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what happens when you try to play: does it not start at all, does it crash right away, do you get any error codes, etc. And I take it you've told Origin to launch the game in 64-bit mode? To do so, right-click on the Sims 4 icon in your Origin library, select Game Properties > Advanced Launch Options, and choose 64-bit from the dropdown menu.
5 years ago
Game is already set to run 64-bit and Sims 4 has constantly used 32-bit. I don't want to play 32-bit ran games. Why is Sims the only game I have that refuses to run properly?