Solved
The sims 4 already running [ed35e0ea:29f00e76:00000000:18a1dd51]
I just downloaded ea desktop app again and installed my sims 4 game but I keep getting a pop up. I tried reinstalling everything and it did not work. I restarted my computer a couples of times and th...
@theelazysim First, please clear at least another 15 GB of space on C. With only 9 GB currently available, you can see weird system issues even if nothing else is wrong with the computer. You can see the free storage on each drive by opening a File Explorer window and clicking This PC in the left panel. The Downloads folder is a good place to look for extraneous files.
Next, please run a couple of basic checks on your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
If you still can't play, uninstall your Razer software and test again.
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