Forum Discussion
crinrict
11 years agoHero+
Try moving your saves folder in documents\electronicarts\thesims4 to the desktop and delete your cache files: http://sims4.crinrict.com/en/2014/09/delete-cache-files/
Your saves are gone when you start the game but you can start a new game again that should work.
You can then try to start putting saves back to see if it's a particular one that is borking or all of them. Don't put the scratch folder back. You can delete that.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,018 PostsLatest Activity: 18 minutes ago