Forum Discussion

budgetmia's avatar
budgetmia
8 years ago

I took my Mods folder from my Sims 4 folder, and did what you said to do, but it won't let me open the game even if I put one folder back in. It comes up with the same error message.

I hope you can help me 😛

CMeki's avatar
CMeki
Hero (Retired)
8 years ago

@budgetmia

So it works without the folders?
Does it matter which one you put in?

Like, only the tray folder, or only the saves-folder?

Or which folders are you talking about? Mods? 🙂

  • budgetmia's avatar
    budgetmia
    8 years ago

    I mean, it dosen't work with OR without the folder, the error still comes up all the time. 

    Sorry if I was't clear enough! 🥳

    • CMeki's avatar
      CMeki
      Hero (Retired)
      8 years ago

      @budgetmia

      Oh okay, even when you did the backup thing and let the game create a completely new folder?

      Okay, try this:

      • If the game created a new The Sims 4 folder in Documents/Electronic Arts, delete it.
      • If you have your own files there, move the The Sims 4 folder to the desktop, so there's no The Sims 4 folder in Electronic Arts.
      • Delete Origin cache
        https://crinrict.com/blog/2014/09/delete-origin-cache-files.html
      • Repair the game
      • Try to start it (don't move anything back at all)
      • budgetmia's avatar
        budgetmia
        8 years ago

        I did exactly what you told me to do, I deleted the Sims 4 Folder that the Sims 4 generated, and repaired the game. After it was finished I clicked PLAY and it wouldn't work still. It came up with the SAME error message. "Unable to start: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via origin."

        I'm getting concerned now.. Hopefully there is another solution. 😕

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