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Anonymous's avatar
Anonymous
12 years ago
Solved

The sims 4 Cannot start because of missing or damaged data

Hello, I bought The Sims 4 Limited Edition via Origin preorder, downloaded and installed the game via Origin. The game ran ok, but crashed if I played for about 2.5 hours or more, and sometimes didn't allow me to save (I chose Save but no sign of saving, and next time I opened the game all my previous progress was not saved). After the lastest update, game won't start and a notice said like this:

Unable to start:

Cannot start because the required game data is missing or damaged. Please try reinstalling the game.

[85262c58:29f00e76:00000000]

I reinstalled the game but the problem is still there, no matter if I open it directly or via Origin. I also tried running Origin as administrator but nothing changed. There has been no change to my computer, the problem appeared after the lastest update only. I am not a computer whiz nor any of my family, my computer is mostly for web browsing, running Microsoft Office etc. so I don't know what may cause the problem, my game has no CC installed as well.

My DxDiag info is here

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  • this link you provided I followed it and it did nothing. it might be because I have a mac not a pc/windows

  • @chapeaub1986 bonjour si je désinstale les sims mes pack serons t'il toujours la ?
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @arthurzit, please do not bump older threads such as this.

    If having an issue then please create a new thread with as much information as possible.

    Darko