Forum Discussion
@RosaRosa33 Please attach the dxdiag to a reply in this thread. It's not a troubleshooting step but rather a diagnostic report that people can read to look for reasons the game might not work.
- 2 years ago
Here it is.
- puzzlezaddict2 years agoHero+
@RosaRosa33 One obvious issue is that your computer's C drive is very low on free space. So please try to move whatever data you can do D. C and D are actually two partitions of the same drive, so you won't lose any performance by moving apps or other data.
For the Sims 4 issue itself, please try launching the game in windowed mode. Go into Documents > Electronic Arts > The Sims 4, open Options.ini, search for fullscreen , and set it to 0 (zero).
Please continue to play with none of your existing content. You said you moved the entire Sims 4 folder to the desktop, but if you put it back, please move it again, and don't move any of your data to the new Sims 4 folder the game creates, at least not yet.
- 2 years ago
I did the fullscreen thing you told and its still not working ☹️