Not the long ago, I've installed the sims 4. Upon Installation I received a small glitch, where when in window fullscreen mode the walls vanish when zooming in closer on a sims character. As I attemp...
@Acidscherrie For the lines across the screen, try playing in fullscreen mode and enabling vertical sync in the graphics settings. Even if you'd normally rather play in windowed mode, it's a good test.
I think there are just some weird angles where the game doesn't render objects properly. The first screenshot you provided was out of the ordinary, but most games have some trouble around walls, even much newer games than Sims 4. The questions are whether you can get rid of the worst effects and learn to live with the normal ones.
@Acidscherrie Is this screenshot from after you reinstalled? If not, please test again when you get the chance. The door definitely doesn't look normal, and that suggests there might be something wrong with your graphics driver. So if you do still see the same issue, please run a dxdiag and attach it to a post so I can check.
Upon Reinstalling the issue still continues. I've created a new family and still experiences the issue. I have no Custom Content Installed I removed the Scripted Mod. Tried deleting the Option file and generated a new one, however the issue seems to continue. Seems Like It may be the household, because when using a pre-made sim designed by EA the apartment works fine without any issues. and If it is the family I'm not sure how to fix that issue
@Acidscherrie When you trashed options.ini, did you change any of the graphics settings afterwards? There's a setting for thin walls (Bluebellflora found it, so credit to her) that might account for the weird graphics, but your card is rated uber, so the setting should be false. Still, I'd love to see your config.log, in case there's something weird about your settings. Please also test in fullscreen, windowed fullscreen, and windowed modes—you can switch on the fly—to see whether the problem disappears in any of them.
Other than that, there are two things that stood out in your dxdiag. One is that Sims 4 is crashing a lot. The other is that you apparently installed a studio driver for your Nvidia GPU, not the game-ready driver from Nvidia, and not the recommended one for your laptop from Dell. This could certainly account for the graphics issues. Is there a reason you'd want the studio driver specifically? If not, it's a good idea to clean uninstall it and install the one from Dell. Let me know whether you do in fact need that driver.
How would I go about removing the graphics card that I downloaded. I don't remember downloading anything except clicking the update settings in windows settings.
@Acidscherrie It's really strange that you'd get the studio driver then, unless you previously installed a studio driver, and Windows, or GeForce Experience, simply offered you an updated one. Since that driver is newer than the one Dell lists for your laptop, you'll need to do a clean uninstall. Download Display Driver Uninstaller from here:
(It's better to use the Dell driver, which has been tweaked to go with your particular laptop, rather than the very newest one from Nvidia. Besides, you can easily update to the newer Nvidia one if you want, but going from that driver to the Dell version would require another clean uninstall.)
Next, take your computer completely offline—disable wifi and/or pull the ethernet cord—and double-click the DDU.exe. Take note of where the file will land, and click Extract. If it's easier, you can copy the path and then paste it into the address bar in a File Explorer window. Open the folder and then launch Display Driver Uninstaller.exe, and you'll get a message that you're not in Safe Mode. Click OK, then go to Options and enable Safe Mode dialog. Here's a screenshot of what your options should look like; make sure the box in red is checked:
Close options, and the DDU, and then open the DDU.exe again. For launch options, choose "Safe Mode (Recommended)," and then click Reboot to Safe Mode (you'll need your password, so find it before rebooting). Once you login, you'll see this:
In the blue box, choose GPU, then Nvidia if it's not already showing. Then click Clean and Restart (red box).
Once your computer has rebooted, now back in normal mode, run the driver install .exe in custom mode. Select "perform a clean installation" and install ONLY the GPU driver and the PHYSX software.
Reboot again, go back online, and see whether the game looks right again. (Please test in fullscreen, windowed fullscreen, and windowed, just to be sure.)
Note: If you do want GeForce Experience installed, you can download it separately from the Dell driver page. But do so after you've clean uninstalled and reinstalled the GPU driver, because the uninstaller should remove GFE as well.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,512 PostsLatest Activity: 37 minutes ago
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