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Breis17's avatar
Breis17
Seasoned Newcomer
2 days ago

Sims 4 Not Launching

EA App launches but Sims 4 does not

I have been playing it on this windows for about 6 months and have not had this issue before

I have tried restarting my laptop, EA app, repairing the app, going offline and closing the app on all tabs.

Please help!

4 Replies

  • Two more things to try: Going into task manager and see if Sims is running there (and shutting it down from Task Manager)  and specifically logging out of the EA app and then logging back in.  When I've had something like that happen, one of those usually fixes it for me (though shutting down the laptop should have worked for that too)

  • Breis17​  Hello!  Do you have any mods installed?  Sometimes broken mods can prevent the game from launching.

  • Breis17's avatar
    Breis17
    Seasoned Newcomer
    14 hours ago

    I do have many mods installed, but I am not sure how to check which ones are broken or preventing the game from launching.

  • JonaO703's avatar
    JonaO703
    Hero
    13 hours ago

    Breis17​  Thanks for providing that info.  The first step would be to move your mods folder to your desktop (you may also want to delete the localthumbcache.package file in The Sims 4 folder).  Then try to launch the game.  If it opens, you'll know it was a mod causing the problem.  Don't open or save any of your current save files at that point, to avoid making unintentional changes.  If the game doesn't open, please come back and report that here. 

    If the game opens without your mods, I recommend clicking this link, which will take you to the official forums Broken and Updated Sims 4 Mods list.  It has an index to help you navigate and find mods that are broken.
    Broken and Updated Sims 4 Mods and CC: 1.116, July 1, 2025 Game Update | EA Forums - 12291193

    If for some reason you can't find any of your mods in the list, click this link and scroll to the section entitled "The 50-50 Method: Batch Testing" section for steps to test and find broken mods manually.
    [INFO] How to Use Mods and CC | EA Forums - 9360653

    I know this process can be a little tedious and time intensive, but it will be worth it to fix your game.  If at any time you have questions and need further help, you can always come back here to ask.