The sims 4 has stopped working
System Information ------------------ Time of this report: 9/2/2014, 14:12:32 Machine name: ZANDER Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140502-1507) Language: Engl...
Forum Discussion
Could you post this info:
- Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
- Press Enter to proceed.
- A window will open and in there you can click on the red circles with a white X.
- After clicking the X, the info on the bottom will update. Choose the Sims 3 Critical Event one and right click on it and choose "View Technical Details"
- Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.
Description
Faulting application name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4
Faulting module name: TS4.exe, version: 1.0.625.10, time stamp: 0x53ed5fc4
Exception code: 0xc0000005
Fault offset: 0x00b238ea
Faulting process id: 0x2720
Faulting application start time: 0x01cfc6bc3d2e65dd
Faulting application path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Faulting module path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exe
Report Id: ead696ad-32af-11e4-bec2-08606e459d69
Faulting package full name:
Faulting package-relative application ID:
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