Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Approved

The Sims 4 is not working anymore after update

Hello everyone,

yesterday I tried to play The Sims 4 after few weeks and to do it I had to update Origin and the game. After doing it I launched the game but after the The Sims' and Maxis' logos, when it's loading, it crashes, everytime I try to play. After crashing Windows says that the program has stopped and it's trying to solve the problem, but it doesn't and I cannot play.

How can I solve the problem and continue play my game?

Thanks everyone and sorry for my english!

Sara