It varies, sometimes its when I first load the game. Other times is after playing for like 5 to 10 minutes. It happens on all saves. I tried on a lot of families. I don´t use any mod or custom content. Just the base game and the expansion Get To Work.
@ttd15 Your dxdiag lists a couple of crashes of the graphics driver, so please do a clean uninstall and reinstall of the driver, as described here:
You can get a fresh copy of the newest Nvidia driver here:
https://www.nvidia.com/Download/driverResults.aspx/200217/en-us/
I followed the steps but It didnt work. Keeps closing and showing the same crash log on event viewer. I can play CSGO, Rainbow six siege and The division 2 fine, no crashes.
@ttd15 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know how it runs.
If you get another crash, please post a new dxdiag. Please also let me know what antivirus you use, if any.
Sorry for the delay, was out of town for a while. It still crashed. Here is the dxdiag. I don´t use antivirus.
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