Forum Discussion

blueberryjamroc's avatar
9 months ago

The Sims 4 Legacy Edition HELP

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? OS is Windows 10* 64-bit
What expansions, game packs, and stuff packs do you have installed? -Crystal pack -Season -Cats and Dogs -University -For Rent -Eco -Greenhouse -Holiday -Crystal -Garden Romantic -spooky -Spa -Wedding >>>The Sims 4 Legacy Edition<<<
Steps: How can we find the bug ourselves? In my expansions, game packs, and stuff packs I have installed under >>>The Sims 4 Legacy Edition<<<
What happens when the bug occurs? I have redownloaded the game and my entire computer multiple times and I tired anther computer it is still and download and if I try to skip download it won't let my game work at all. It as if it's taking the base games place.
What do you expect to see? The understand of the >>>The Sims 4 Legacy Edition<<< or for it to leave my download list. Its huge at 6.41 GB.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

I have submitted to reports and cases over the past 4 months about this and nothing is changed, the case just gets closed. I would like to understand what this is and why its happening? Or how to fix it. I have a PC OS is Windows 10* 64-bit. The bug is in in my expansions, game packs, and stuff packs I have installed under >>>The Sims 4 Legacy Edition<<< My download list show this huge at 6.41 GB and take up all my memory.  

1 Reply

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    9 months ago

    @blueberryjamrock 

    The legacy edition was cancelled 2 years ago (or more) so you can not play it. You will need the standard edition. Uninstall the Legacy edition and download the standard edition it is free.

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