It's registered to your sisters account. You can't redeem it on yours.
Did you try it from there ?
thats really stupid. I'm not going to let other people in my family just be on my origin account all the time because then we can't play at the same time.
@crinrict wrote:It's registered to your sisters account. You can't redeem it on yours.
Did you try it from there ?
Then you need to buy a second copy. The game is a one user license
that is just complete and total money whoring! haha. I know it's the limited edition but this is just a joke. You guys are already bad enough with Battlefield and FIFA and overpriced add-ons. But to have to spend £80+ for two people to play the same game in the same family is just a ridiculous joke.
@crinrict wrote:Then you need to buy a second copy. The game is a one user license
I am unforunatley having the same issue. However my game was in an account I had changed the email address as I had someone harrassing me on the other ( not game related). You would think they would notice this. NOT! I contacted EA support through the phone. The fellow that helped me last night reassured me he moved EVERYTHING over and I would be able to play MY SIMS 3 and SIMS 4 games with no problems it was all in my new primary account. Well he took out my SIMS 4 games and changed my gammer ID and now I can't recover any of it. The accounts they were in are now closed off , where my code was put in for the sims 4. My transaction history has been wiped clean, and all I am left with is the Sims 4 demo. EA tells me their hands are tied because I don't have the expansion/ stuff pack codes when I gave them the code for the original one. I have now lost over $200 worth of games. No wonder they want people to use the digital download if you don't have your codes from digital download your basically screwed ( unfortunatly my email account deletes emails that have been there for 30 days automatically and I can't get them back ) and then you get to spend another $200+ to play this game if you want to ever again. I won't be racing out to get them all again . Its their mistake on their end and well quite frankly I am so ticked off with them I don't want to give them anymore money. I hope you get your solution solved as I know mine won't be solved ever now.
