So my old computer I put sims 4 on broke. When I went to install it on my new computer it wont let me because the code "has already been used" Yes...it has BY ME! I bought the damn game but EA doesn't care about its customers, they only care about money.
I am having a similar problem, only I had to transfer my games out of an old account and moved into a primary one where my sims 4 games were. EA support wrote right over the primary account, lost all my data and won't give it back to me because I don't have the digital download product codes after I gave them the one that came with my base game. I was told by an EA support worker I would have no problems now they were all there . NOT! I am left with the Sims 4 demo only and I cannot put my code in because my other accounts been wiped clean and they have lost all my purchases made. I have been told they cannot call up the games through origin which is a pile of *. they called up my Dragons Age Inquistion and didn't need a code for that or my SWOTOR. Now we all know how they have become rich off everyones money you get to pay another $200 + for their mistake! Good Luck to You right now they are not getting another penny out of me
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