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keea85's avatar
keea85
10 years ago

The Sims 4 Menu is purple and objects are blacked out

I have no custom content. My objects are turning black and the objects around town. Also my menu screen when you try to do anything such as save,travel go to work is purple I have a HP all in one desk...
pc
keea85's avatar
keea85
10 years ago
I posted it on my other question if you don't mind to check it out
  • keea85's avatar
    keea85
    10 years ago
    Can some shoh me how and I will as soon as I get off work
    • crinrict's avatar
      crinrict
      Hero+
      10 years ago

      Just click on that link @Phantomlover1717 provided. It will give you instructions.

      • keea85's avatar
        keea85
        10 years ago
        @crinrict wrote:

        Just click on that link @Phantomlover1717 provided. It will give you instructions.  

        Spoiler

        system Information
        ------------------

        Time of this report: 9/3/2015, 16:11:46
        Machine name: YESENIA
        Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150819-1946)
        Language: English (Regional Setting: English)
        System Manufacturer: Hewlett-Packard
        System Model: 23-h052
        BIOS: 80.00
        Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics (4 CPUs), ~2.0GHz
        Memory: 4096MB RAM
        Available OS Memory: 3526MB RAM
        Page File: 3064MB used, 1324MB available
        Windows Dir: C:\WINDOWS
        DirectX Version: 12
        DX Setup Parameters: Not found
        User DPI Setting: Using System DPI
        System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
        Miracast: Not Available
        Microsoft Graphics Hybrid: Not Supported
        DxDiag Version: 10.00.10240.16384 64bit Unicode

        ------------
        DxDiag Notes
        ------------
        Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Input Tab: No problems found.

        --------------------
        DirectX Debug Levels
        --------------------
        Direct3D: 0/4 (retail)
        DirectDraw: 0/4 (retail)
        DirectInput: 0/5 (retail)
        DirectMusic: 0/5 (retail)
        DirectPlay: 0/9 (retail)
        DirectSound: 0/5 (retail)
        DirectShow: 0/6 (retail)

        ---------------
        Display Devices
        ---------------
        Card name: AMD Radeon HD 8400
        Manufacturer: Advanced Micro Devices, Inc.
        Chip type: AMD Radeon Graphics Processor (0x9830)
        DAC type: Internal DAC(400MHz)
        Device Type: Full Device
        Device Key: Enum\PCI\VEN_1002&DEV_9830&SUBSYS_2B0B103C&REV_00
        Display Memory: 2260 MB
        Dedicated Memory: 497 MB
        Shared Memory: 1762 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
        Monitor Name: Generic PnP Monitor
        Monitor Model: HP All-In-One
        Monitor Id: HWP4249
        Native Mode: 1920 x 1080(p) (59.994Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
        Driver File Version: 8.17.0010.1404 (English)
        Driver Version: 15.200.1060.0
        DDI Version: 12
        Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
        Driver Model: WDDM 2.0
        Graphics Preemption: DMA
        Compute Preemption: DMA
        Miracast: Not Supported by Graphics driver
        Hybrid Graphics GPU: Not Supported
        Power P-states: Not Supported
        Driver Attributes: Final Retail
        Driver Date/Size: 8/1/2015 01:34:52, 1488208 bytes
        WHQL Logo'd: Yes
        WHQL Date Stamp:
        Device Identifier: {D7B71EE2-DB70-11CF-F076-010BBEC2C535}
        Vendor ID: 0x1002
        Device ID: 0x9830
        SubSys ID: 0x2B0B103C

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