Forum Discussion
jpkarlsen
10 months agoHero (Retired)
It sounds like you are talking about the EA App. After it has shown the popup click Library and then click on the Sims 4 to start the game.
If this is not what you meant please post a screenshot of what you see.
Megami195
13 hours agoNew Traveler
I've been having this same issue. My Screen is greyed out after I close the ad. I usually have to force quit my game and try again. Sometimes I have to do this multiple times. Today this happened six times and still wouldn't let me in after a restart. I had to turn off my wifi so the ad wouldn't pop up in the first place in order to finally get into the game.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.51,206 PostsLatest Activity: 13 hours ago
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