The Sims 4 not loading after Start Menu ad
When loading up the Sims 4, and entering to the main menu of the game, there is a game ad that shows up. If you miss the X button the box disappears and the whole screen becomes unable to use and I h...
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On the full screen advert try pressing "esc" on the keyboard rather than using the mouse and pressing the X.
Seems to stop the greyed out screen.
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