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I have tried to uninstall any unneeded/bloated software that I don't use much for now, like RGB Fusion, Masterplus RGB, Inno3D Tune It Utility, AORUS app Center and some other likes Turbotop, Borderless Gaming...and nothing.
There's still more software that I can at least try to uninstall, but I have to do it one by one until I found one which that caused this. Maybe some are interfering the DLL or something; I don't know.
So for now, I can still wait for any updates either for Origin or Steam that could possibly fix this.
I will report and make an update, only after the solution is fixed at any time at any current state of my PC, when I found something for solution or anything.
This is a known problem. Does anyone from developers even read steam forums? The overlay doesn't always work. I reported this to EA support, they refused to help. No one at EA cares and they just blame the user.
The problem:
Steam overlay doesn't work. Which means you can't take screenshots, open overlay to use the chat and your playtime isn't tracked. Actually the last one is funny because you can buy the game, play it for 50 hours and refund because steam will show you've played 0,1 hours.
And please stop blaming your customers. I've played hundreds of games on steam, i also have inquisition, andromeda, titanfall 2, unravel from EA. Overlay works fine. This is the problems with sims 4 only and it's not an isolated issue, a lot of people are having it.
Solution:
Always close origin before launching the game. Close every origin process. Launch the game, see if overlay works. If not, quit the game or just alt+f4, close everything origin related and launch again. Repeat until overlay starts working. sometime it works from the first time sometime it takes 3-5 times. But overlay never works if you have origin open before launching the game.
When this all started:
I bought sims 4 last year, i think summer or early fall. It worked fine. All this started somewhere towards the end of february or early march.
Please fix this. I believe this is extremely simple to fix for developers. We just need to find out the reason. but if all you do is blame the customers we will never get a fix.
- puzzlezaddict5 years agoHero+
@Kushlewskis No one is blaming the customers. However, when a feature works for most people and doesn't for only a few, the issue clearly has something to do with the affected players' systems. That doesn't mean it's only about their systems, of course, but figuring out what can fix it for these people can point to the underlying cause.
I have no idea whether the Sims 4 developers read the Steam forums. I do know this particular issue has been escalated.
- 5 years ago@puzzlezaddict well the main problem isn't even the overlay, it's a consequence of the problem. The problem is that steam doesn't detect or should i say "hook up" the game while it's running. There's no overlay because steam thinks the game isn't running, it's not tracking playtime, your friends don't see that you're playing sims 4, etc. Thing is that when you hit play on steam it launches origin version only. So yeah, overlay isn't a problem here.
Steam overlay is universal, it works on nearly all games (i think except DOS games), even if you run a non-steam game, so origin exclusive games, GOG, uplay, epic store, etc., any game, overlay is injected automatically when steam registers that a 3D application is running through steam (you can add non-steam games to steam so your friends see you as "name - playing a non steam game". - puzzlezaddict5 years agoHero+
@Kushlewskis Yeah, I got that part, it was earlier in the thread. The point is that whatever the reason the process isn't working, it's only not working on a few players' systems, for whatever reason. Or maybe reasons: another person was having the issue only in a very specific circumstance:
- 5 years ago@puzzlezaddict Nope that doesn't solve anything. I close the game as intended. Only ctrl+f4 if i see it launched with no overlay (to be quicker).
That person also says it worked fine and it all stopped working at around the same time i mentioned. It probably has something to do with origin update or something and how origin communicates with steam. - 5 years ago"No one is blaming the customers. However, when a feature works for most people and doesn't for only a few, the issue clearly has something to do with the affected players' systems."
I'd love to add on to this point that most people don't even want Origin or its overlay in the first place. - 5 years ago
Ok actually this problem is happening not only with sims 4. Inquisition does the same thing sometimes. Probably other EA games too. There's clearly an issue with origin and steam interaction.
- 5 years ago
I am also having the same problem, it was working perfectly in the first 13 hours of play, after that steam overlay stopped working.
- 5 years ago
So any news? Anything? Will EA just ignore this?
- puzzlezaddict5 years agoHero+
@Kushlewskis As I mentioned before, this sounds like a system issue, at least in large part, and therefore isn't EA's problem to solve.
- 5 years ago
Ah yeah denying is the best way to avoid fixing it. So my system is intelligent and it decided to hate EA games right? And even if it is, people at EA should help people to solve it. And please don't tell me to contact support. It's useless, all they've told me was to reinstall everything which i've done. One of my friends refunded the game after playing it for some time because of that, other people just go through the same hassle as me.
How come this is a "hot" topic here? It doesn't happen just to me or couple of people, it's a mass problem with EA games. the funniest thing is that people can play the games and refund them and EA can't do anything because steam doesn't track the hours played. I know that EA cares about money more than anything so maybe this would makes them fix it. I'm sure people are already abusing this bug to get free games.
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