The sims 4 takes forever to load
@emaki-milkowska Your dxdiag lists a number of Windows update errors which might not be related to the Sims 4 issue but should still be addressed. Please run a couple of basic checks on your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, hit Windows key-, select Update & Security, and click the box to check for updates. If anything installs, restart again afterwards.
Next, try to play, again letting the game create a (new) clean Sims 4 folder. If it takes more than 15 minutes for the game to load, you can kill it in the Task Manager, or if you can't make the TM show up, hit crtl-alt-delete and sign out. which will take you back to the login screen.
Next, try playing while your computer is not connected to the internet. Sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play. Again, if the game takes more than 15 minutes to load, force-close it instead of waiting.
