The Sims 4 Video Card Error (Can't apple the 3D Manager settings in Nvidia)
Hey guys,
I haven't played The Sims 4 quite some time now and recently wanted to play but I got the Unable to start error (0e6d1221:1df4e8dc:80010000:00000000).
I've looked at this link https://sims4.crinrict.com/en/2014/09/cant-run-with-the-video-card-in-this-system/ and realized my problem. Sims 4 is trying to run with my chip instead of my graphics card(gtx 760). I go to my Nvidia Control Panel -> Manage 3D settings -> Program Settings -> ts4_x64.exe -> add. But I realize I don't have the "Select the preferred graphics processor for this program:" section or the "Apply" button at the bottom right corner. I have tried by clicking the add button but I still get the same error.
My computer meets the minimum requirement and I also turned off Origin in game and plus my graphics card is up to date.
I have attached my PC DxDiag and a picture of what my Nvidia Control Pannel looks like.
If anyone knows how to fix this please help.....
Hi @iAychenAlpha
please try the following things
- See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
- Turn off Origin In Game
- If you have a dual graphics system, make sure the game runs on the card and not the chip
- Uninstall and reinstall your graphics drivers
- Rollback to earlier graphics dirvers
- Right click on the game in Origin and press repair game
test after each step
Your computer should be perfectly capable of running the game.
Good Luck and Happy Gaming
