@Mercellusive So the game has never run on this computer? Do you have a Sims 4 folder in Documents\Electronic Arts? If so, please attach the config.log file inside. You can delete your user and computer names, about 25 lines down, but the file doesn't contain any other identifying information.
For the issue itself, please try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
When you restart, go through the Task Manager's background processes list and shut down anything that doesn't need to be running. A number of apps, everything from MSI Afterburner to RGB software, don't get disabled during a clean boot, so you'll need to deal with them manually.
No, the game has never run at all. The Legcay Edition works, I discovered that this morning but the Standard Edition refuses to open still.
Yes, I've looked into the config.txt file, it simply says - Unable to read graphics device parameters. (code: 1)
I have attached it still.
I am going to run a clean boot now, will update this if it works, thank you!
