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Bratty6's avatar
Bratty6
7 years ago

The Sims 4 won't launch in x64 bit

Hello, I am having an issue that just started on 09/29/2018 when the previous day I was able to play just fine. The only thing I did differently was I added a lot to my downloads while on the galler...
pc
Bratty6's avatar
Bratty6
7 years ago

Thank you jpkarlsen for assisting me, 

I ran the  Microsoft memory diagnostic tool and it stated there was no problems detected. Thank you for thinking of this as it did not cross my mind. I tried to launch the game in x64 bit mode again and it is still having the same issue. 

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
7 years ago

Please attach your lastcrash.txt file.

  • Bratty6's avatar
    Bratty6
    7 years ago

    I checked in The Sims 4 folder and was unable to locate the requested lastcrash.txt file. I have included a snip of what I do have. 

    • jpkarlsen's avatar
      jpkarlsen
      Hero (Retired)
      7 years ago

      Try attaching the newest of the lastException files.

      • Bratty6's avatar
        Bratty6
        7 years ago

        I have attached the newest lastException and lastUIException files. Thank you, I appreciate all the help you are giving me. 

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