Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

The sims

My product code has already been used
  • Did you register the game before ? If so, you don't need to do so again. Login with the account you redeemed the code on and find your game in the Origin library

    If you haven't: Where did you buy the game ? Was it new ? Used ?

3 Replies

  • Did you register the game before ? If so, you don't need to do so again. Login with the account you redeemed the code on and find your game in the Origin library

    If you haven't: Where did you buy the game ? Was it new ? Used ?

  • Anonymous's avatar
    Anonymous
    8 years ago

    i brought sims4 in june and its been fine.. but i havnt played it in a bit and i switched it onto my new laptop worked fine.. but now its saying i need an activation code i put my code in and it said code has been used.. what do i do.. i have a pc..

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    It seems you logged into another account than the one where you have The Sims 4.

    It is locked to your account so login with the same credentials used to buy it and you will find it in your game library.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,989 PostsLatest Activity: 2 hours ago