Forum Discussion

fwoomage's avatar
7 years ago
Solved

Trouble opening the game.

Hi there, I'm having difficulty opening the game on my new laptop.  Every time I open Sims 4, the screen goes black but then it kicks me back to the desktop. I can get around it by removing the Si...
  • crinrict's avatar
    crinrict
    7 years ago

    Hi @fwoomage

    you have an error with NahimicOSD.dll .. that DLL belongs to the Nahimic Audio Software which is known for conflicts with the game.

    You have three options

    • Make sure you have Nahimic Audio all updated. It might work then
    • Disable Nahimic while you play the game
    • Uninstall Nahimic

    The software comes pre-installed and in my experience isn't used by many people.

    You also have some Windows Update errors. Make sure those are all resolved as well (try updating again)