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@puzzlezaddict did everything you said,still having the same issue and i do not see any error on reliability monitor at the times i launch sims.... is the last resort resetting entire PC?
@JSoriano16 I think a PC reset, or a clean install of Windows, might be the only move here. You've already tried everything else that I can think of, and when I asked for a second opinion, that person also thought the reset/clean install was probably the best option at this point. Let me know if you need help with the process.
- 2 years ago
@puzzlezaddict thank you for all the help im going to reset the entire PC and go from there.
- 2 years ago
its not a you issue or a your PC issue, its an EA App issue. I have done all but reinstall windows, and am having the same issues, but am getting the missing files error. Worked fine before an update last month, now sims 4 is bricked. Its so great to know that there are very knowledgable folks like @puzzlezaddict trying to help out, but unfortunately some things are beyond fixable...
- puzzlezaddict2 years agoHero+
@TumBear What error are you seeing? There's nothing about missing files in the original poster's error, which is a Windows error that, at this point, suggests that a clean reinstall of Windows is the only good option. But that doesn't apply to most of the Sims 4 errors players see.
If you'd like help with your issue, please post a screenshot of the error you actually get. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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