You should be able to open your game again 😉 If you still have the problem, feel free to post it here.
@Abbiesipson1 Could you please try the steps below:
Let us know how you get on!
Hi I Sorry for delay have been working shifts..... I have now tried all this with still no joy... I have even disabled my firewall and antivirus but still get the error.... I will say if I try in offline mode I get the screen saying validating before it fails where as if im online through origin I only get the failed message straight away no validating....
Please help this is now really upsetting my stepdaughter, I don't understand why we need Origin to play this game un why we can't just run it from the disc.....
Cheers
I now seem to have managed to launch the game in offline mode not sure why but it worked this time.... will try online mode but for now will just let her play it for a bit phew!!!!
Sorry for impeding on this post, but I'm having a very similar issue. I'm unable to connect to the servers as well, but instead of having Sims 4 I have Sims 3. Would these same step by step instructions help me as well? Please direct me if you may to a forum that can give me more in-depth knowledge. I'd appreciate it.
@Go_Player_2 try posting a topic on The Sims 3 forums:
http://answers.ea.com/t5/The-Sims-3/bd-p/the-sims-3
