@aphantasm72 Not allowing play without exiting sounds like an install or cache problem. That isn't normal, even for a badly behaved Origin.
Let's clear the Origin Cache first. Exit Origin Completely, then open your task manager and end any Origin processes you see in there. (should only be one). Now Clear your Origin Cache Files.
Run CCleaner to clear your browsers and, again to clean your registry.
Reboot your computer, Run Origin as Administrator. Log in using your email address, not username, just to make it faster and easier for Origin to find your data on the servers again.
See if that helps.
If it doesn't you'll have to try manually uninstalling Origin and installing it again form a fresh download of the client.
I seem to have gotten the ability to press play again after closing the game. But I still have the problem of being unable to go online when clicking either 3 Plumbobs or the Community tab in the Gallery. I had hoped by now an EA rep would have responded to this, much like they did when we were having trouble after their forced update to Origin 10. But I guess I will have to open a new support ticket.
Edit: Was wrong about the Play button not staying grayed out after closing Sims 4. While trying to resolve my original problem. I noticed it is still staying grayed out. But I also have noticed something. It doesn't do it all the time. It's not that big of a deal really. Once I install that new HD and Win7 that hopefully might fix that. Right now though, exiting Origin and restarting it later is a good work around. I'm more worried about my original problem at the moment since it strips functionality from the game.
Have you fixed it?
Community ManagerHi all,
Since this thread hasn't been updated in several years I went ahead and locked it to prevent further necro-posting. If you need some help with an issue like this please feel free to post a new thread, and we can take a look.
Thank you!
/Kent
Community Manager
