Forum Discussion
I just bought the new Home Chef Hustle Pack today, it has definitely been purchased as I have order confirmation and the payment came out of my bank, however, it has not been downloaded, and when I click on it on the EA app it just says to purchase it.
I was really eager to play this tonight as it's my only day off work. I am wondering how I fix this, I have rebooted my PC, logged out of the EA app and back in, and repaired my game amongst other things. I am also hoping I will be reimbursed in someway due to this error, as I really don't think its fair.
- kitty158463 years agoRising Newcomer
I am having the same issue. I bought mine on Thursday 10/5
- 3 years ago
Same here I have a receipt, it shows as downloaded items not available in the game.
- 3 years ago
I am having the same issue except I redeemed a code and instead of downloading it took me to the purchase page. In game it says it needs to be downloaded to be used and is showing that I own it, but the store does not acknowledge this. Anyone find a work around?