Forum Discussion
I was finally able to chat with an EA representative today and this is what he responded - we already have a known issue regarding this reported by many of our players. I would request you to kindly wait as this issue has been escalated already with our tech team and they are working diligently to solve it as we speak. We apologize for this inconvenience. I would request you to wait for some time till this gets through. I know nobody likes to wait however rest assured the team is actively working on it and the issue is being addressed on priority.
Some sort of communication to us having issues would have been nice.
I am having the same issue, did you manage to get it resolved?
- 3 years ago
I am having the same issue. I bought the pack on Friday and it hasn’t installed.
I sent an error report and heard nothing until this morning when I got an email saying the issue ws fixed. It’s still not downloading.
I sent a new error report and have heard nothing back.
How did other people get this resolved?- 3 years ago
Hi, I don't know if this could help...or at least give some hope, after more than 48 hour, I just reload EA app and I was finally able to download the game. So maybe they are working on it or it will resolve by itself and it just take a little more time. I hope you all will be able to download the game without any other issues
- 3 years ago
I can download the game, but it tells me that i have to "restart to use" on all of my packs now!!
None of them are working!!! I hope it can be fixed!