I installed and updated Sims 4 on my PC last night but it still won’t allow me to play, it won’t even open the game via origin? I’m attempting to reinstall now after switching off in game play with origin and reinstalling origin, what can I do if this doesn’t work?
@Shantel1996 Please try the other suggestions in the first post of this thread, at least the ones you haven't done already:
If those don't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus program you have installed.
@Shantel1996 Please try the other steps in that thread anyway, and if none of them work, please run a dxdiag and attach it to a post.
