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KhaleesiKaty_xo's avatar
3 years ago
Solved

Unable to play as get to work is not showing

When going to open my latest save, I am unable to do so as the game is saying I do not own get to work. But when I click on the view packs button it says I do own it. 

I have repaired my game and turned off all mods.

Please help

2 Replies

  • @KhaleesiKaty_xo  If you have the CAS Demo installed, please see this thread:

    https://answers.ea.com/t5/Technical-Issues-PC/EA-App-claims-packs-are-installed-yet-they-are-not/td-p/12126024

    Otherwise, please run a search for EP01 , which is the folder for Get to Work.  Open a File Explorer window, click This PC in the left panel, and enter EP01 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.

  • I bet if you enter the EA app store it also is asking you to purchase this again. I suggest checking your purchase history in your account and seeing if you have any refunds associated with get too work. This issue has happened for plenty of people and may require EA help to re-add the expansion to your account

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