@Dampstern wrote:
The latest update did not change anything. I just remembered, i could play The Sims 4 CAS demo awhile before TS4 was released, and now i can't even play the CAS demo. I get the same error, is it possible that it is something that is disturbing it, something laying around? Or is it just that they changed it aswell, since i could play the CAS demo before.
Hello,
I'm still not quite sure why you are getting this error.
My thinking is that somewhere between where the information about your graphics card is stored and the game accessing this information, something has gone wrong meaning your graphics card is not being correctly recognised.
Have you tried uninstalling then reinstalling your drivers at all? Perhaps the driver has become corrupt? Or you could try a driver from a few months earlier than the one you have currently?
Also, you might want to try repairing the game (just left-click the game and then 'Repair Game'). If your desperate, you could try a factory reset of The Sims 4, or even reinstalling the game completely (sorry if I've suggested anything you've already tried...)
I hope this helps and keep simming,
Cody
Sorry for the very late answer, i have tried everything that you've written, even twice. Nothing works.
Community Manager
