Solved
Unable to start: Hardware does not support running The Sims 4.
Unable to start: Hardware does not support running The Sims 4. [89306149:bc6bb669:00000086:00000000]
@Yulixcs If you have a Mac, please see the first post and the accepted solution in this thread:
https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Mac-Legacy-Edition-thread/td-p/8420037
And please post in that thread if you have more questions.
If your computer runs Windows, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
