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KpoppyJ's avatar
KpoppyJ
6 years ago

unable to start Initialization error at start up

Before the new 'Legacy' update my sims will not open. I've tried to uninstall and repair the game but nothing seems to work. The sims updates makes it open but once I want to play again I get the sam...
pc
KpoppyJ's avatar
KpoppyJ
6 years ago
@puzzlezaddict Okay so in the Windows defender the 'Virus & Threat protection' does not show up. Im confused on why it does not.
  • KpoppyJ's avatar
    KpoppyJ
    6 years ago
    @puzzlezaddict I typed in 'Controlled folder access' and another screen popped up saying "Your IT administrator had limited access to some area..". I'll send the dxdiag today and see what happens
  • KpoppyJ's avatar
    KpoppyJ
    6 years ago
    @puzzlezaddict It has says I have no cases. Does that mean I have to make a Case.
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      6 years ago

      @KpoppyJ  You don't have to submit the dxdiag to EA help; just attach it to a post here.

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