Forum Discussion

ToxxicRewind's avatar
11 years ago
Solved

Unable to start: Initialization error at startup

Yesterday, the game suddenly decided to not load and throw the following error at me:

Unable to start:

Initialization error at startup

[135dec:29f00e76:00000083:b032c32e]

After researching and trying so many solutions:

Reinstalling Origin/Sims 4 on the same drive as the OS (inc. cleaning out the registry after uninstalling)

Updating drivers, MS.NET.

Disabling firewalls/antiviruses (or setting exceptions on Origin, Sims 4, activationUI.exe etc)

Running chkdsk/memory checks to check for faulty hardware (both tests came back negative)

Running the game from offline mode then switching to online mode

NOTHING has worked, and it's getting extremely frustrating. Any ideas/solutions that don't involve a complete reinstallation of Windows?

  • Okay, none of those were a solution, BUT, I did manage to figure out what was wrong:

    It seems as if the registry entries for my Documents etc folders were MIA, so manually adding them to the registry (http://windowsxp.mvps.org/usershellfolders.htm) fixed it and made TS4 finally decide to load! Seems like it was having an issue finding the Documents folder to add files to!

    Thank you for the help and happy simming! 🙂

17 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have windows 10. Not sure if that's what you mean, sorry I'm not that smart when it comes to computers. 😞

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Don't know if that fix works for Win 10 so I would not try it to be safe (especially if you're not comfortable around techie stuff on computers).

    And yes, that's what I meant.

    Did you try repairing the game through Origin yet ? Just right-click on the game and hit the option to repair.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Yeah, I've done that many times, it was the first thing I tried and it didn't work. I removed all my mods and that didn't work, I uninstalled Origin and reinstalled it. Nothing has worked.

  • Anonymous's avatar
    Anonymous
    8 years ago
    The error message I get is this.
    Unable to start:
    Initialization error at start up.
    [135dec40:29f00e76:00000084: 18a 1 dd51]

    This started showing up about four days ago. Nothing on my laptop had changed. I hadn't downloaded anything, deleted anything, changed anything. It just started happening.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Thank you so much! It's working now!