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MrsAlieB's avatar
MrsAlieB
3 years ago
Solved

Uninstalled/Reinstalled Sims 4 - Can't Get Past Create-A-Sim

After the infant update I opened up Sims 4 to play and all my saves were corrupt so I completely uninstalled and reinstalled the game. When I try to create a new game it loads create-a-sim just fine,...
pc
  • MrsAlieB's avatar
    MrsAlieB
    3 years ago

    I figured it out! I had to allow sims4.exe in my controlled folder under the ransomware in Windows security

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@MrsAlieB  Try playing with the EA App in offline mode.

If that doesn't help, create a new admin Windows account and try playing there.  Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services you normally use.  You'll be able to sign into the EA App and launch Sims 4 without needing to install anything.

MrsAlieB's avatar
MrsAlieB
3 years ago

I figured it out! I had to allow sims4.exe in my controlled folder under the ransomware in Windows security

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