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rangoon1988's avatar
rangoon1988
6 years ago
Solved

Unplayable lag and freezing

Since either the last patch and/or Eco lifestyle (downloaded both at the same time), my game has been having very weird freezes and has become completely unplayable. The environment (leaves in the a...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @rangoon1988  Please repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't help, disable Game Mode and Game Bar.  They each have a category in Windows Settings > Gaming.

    If that doesn't help either, please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just see whether you get the same lag in a new save.  Let me know either way.

rangoon1988's avatar
rangoon1988
6 years ago

Hi puzzlezaddict, hankyou for getting back to me - I have uploaded the video to youtube and attached my dxdiag file 🙂

This particular video was filmed in the police station, but I've experienced the phenomena in the Britchester library and Darbys Den and also at home in Myshuno. It appears to be triggered by computers, but it doesn't seem to discriminate from my own sims trying to use them or NPC's.

I'm a bit gutted as I forgot to leave the UI on in the video, so I am going to attempt to get another today lol

https://youtu.be/qFaksQjhpCk

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@rangoon1988  Please repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If that doesn't help, disable Game Mode and Game Bar.  They each have a category in Windows Settings > Gaming.

If that doesn't help either, please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just see whether you get the same lag in a new save.  Let me know either way.

  • rangoon1988's avatar
    rangoon1988
    6 years ago
    @puzzlezaddict Repairing did not work and neither did disbling game mode. However after moving my data file, it did seem to be functioning as normal, even when interacting with computers - no lag, no freeze - absolutely fine!

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