Unrecognized Video Card-Sims 4, New Laptop
Hi, I know this question has been posted before but I wanted to see if someone could help with my exact circumstances. I had an HP X360 convertible which broke over the weekend. I played the Sims 4 a...
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@puzzlezaddict Thank you, that was my issue I didn't open the graphicscards. Upon opening the game, it doesn't seem like it changed anything though. Maybe I do just need to return the laptop. What's strange is I was playing on an HP laptop previously with the same graphics card and it looked much better. I appreciate your help, sorry for double posting.
@cocoelf12 No worries about the double post; it happens a lot.
You can try deleting options.ini from your game folder to reset the graphics settings. Once the file has respawned, now with your card added to the database, things may look better. And then you can fiddle with the settings further until you get what you want.
As for returning it, whether you can find something better will depend on your budget. If you want me to look, I'd be happy to do so; just let me know what you'd be willing to spend.
@puzzlezaddictI will try as you suggested and see if it helps! I purchased this for $540 with tax. I wanted to only spend $500 as I only really use a laptop for Netflix, random browsing and occasional Sims. I would spend more for a quality laptop but I think I'd have to put a max at like $750..
@cocoelf12 If you do decide to get a different computer, you could do better for just a bit more money. A quick browse turned up two decent gaming laptops at Best Buy, for $550 and $600, respectively.
The second has a slightly better processor and a somewhat better graphics card for the extra $50; I personally would think it was a good investment. Asus has a better reputation than Acer for gaming laptops, but this generation's Acer Nitro received good reviews. I would expect the Nvidia 1050 ti in the second one to be able to run Sims 4 on ultra graphics settings now, although maybe you'd need to turn that back to high by the time the game has finished its run.
Both computers have only a small hard drive, but if you're only installing TS4, Netflix, and a couple of browsers, it should be fine. If you do need extra storage later, you can add a second hard drive yourself without any trouble. Quality 1 TB HDDs cost around $45 these days; a 512 GB SSD might be $70.
I'm having the same unrecognized video card problem and I just got this laptop. I opened up the game after downloading it for the first time on this laptop and was prompted with that message. I've included my dxdiag.
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