Forum Discussion

Seasoned Veteran

7 years ago

Solved

Unrecognized Video Card

GeForce GTX 1070 Ti Vendor ID: 10DE Device ID: 1B82 is not on the list. Config file shows Found: 0, Supported: 1 GraphicsCards.sgr file has three 1070s listed, but no Ti version. I hope I posted t...

crinrict
5 years ago
With the newest patch, there's now a possibility to have custom sgr files.

Because of this, there's a new thread for help and a file you can download.

Please continue in this thread: https://answers.ea.com/t5/Technical-Issues-PC/Unrecognized-video-card/m-p/9507008

BethMark14

6 years ago

Hi Crin, I couldnt find how to add to the post properly, I got a new laptop 2 weeks ago to improving gaming quality, its worked fine the last two weeks and today has come up with the unrecognised video card. It was working brilliantly for the first two weeks with such crisp amazing graphics, I spent a hell of a lot of money on this laptop basically to play sims. This is my computer details:

Processor

Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz

Video Card

Intel(R) UHD Graphics

Video Card #2

NVIDIA GeForce GTX 1050 with Max-Q Design

RAM

8.0 GB

Operating System

Windows 10

When I looked on my sims config it says supported 0 found 1

Thank-you