3 years ago
unresponsive sims
So I had an issue yesterday where my EA app (on PC) wasn’t updating my sims 4 game, I tried restarting the app, un and re installing my game and it didn’t work. Then today I saw randomly it updated so I went to go play and my sims are unresponsive. I tried resetting them and everything and it won’t work. I repaired my game and took out my mods and it still won’t work and I’m not sure what to do next, any tips?
@mjcheiie Does this happen in a new save as well? Please test in one of the base game worlds if you haven't already. I'm not saying you need to get rid of your main save, only that this is a useful comparison.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/