UNSUPPORTED GRAPHIC CARD
"Every time I play Sims, the 'unsupported graphics card' message appears, but sometimes it only pops up when there's an update."
Forum Discussion
fabonanna Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
EA_cuervo That's not typically what happens. GPUs that are actually unsupported are almost entirely low-end chips that are never paired with a dedicated card, or very old GPUs (older than Sims 4) where anything paired with them would be similarly old. It can also be due to a missing or corrupt graphics driver, of course.
This particular error should never happen with an even somewhat new graphics chip.
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- EA_Cade11 months ago
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