Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Up all night digital content

I have Installed SIMS 4 Premium edition, but in my Library, it is unavailable, with a message...

"The Up All Night Digital Content is only available by purchasing any of the following Premium Edition, Collectors edition..." I have bought and installed the 2 DVD's, so why can't I use it?

Thanks somebody!

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello

    If you could please contact our chat or phone support. 

    In this case most of the time we can re add the digital entitlement for this to work!

    Regards

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank You... I will try that tomorrow.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Thank you. I tried that today, opened a case... 1 hour online chat -
    hopeless - though they gave me the hats, which I didn't really want, but had already anyway! Another hour on the phone & eventually got 2 new keys. Content reappeared in Origin, but still not in the game. I've paid GBP 35.00 over the cost of the basic game, and all I've got is a cheap booklet. On to Amazon tomorrow for a refund!
  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    did you check ingame build mode for the tiki bar , lights for the laser show

    clothing will be CAS send sim to a dresser to plan outfits with the new clothing