Update has caused all my save files to disappear/delete
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1020
What expansions, game packs, and stuff packs do you have installed? Island living, Vampires
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? Updated the game however it paused and would not restart. So I cancelled the update and restarted it. Now I have gone on the game and my saves are gone! I looked in the folder where saves are and I looked in one drive and there is nothing in either! Please help!
What do you expect to see? My save files!
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent update
Updated the game however it paused and would not restart. So I cancelled the update and restarted it. Now I have gone on the game and my saves are gone! I looked in the folder where saves are and I looked in one drive and there is nothing in either!
Please help!