Hi, The same thing just happened to me with this December update. Origin says it updated but when I go into the game the new main menu is not there and there are no new skin tones. Not sure what to d, as I have updated it multiple times.
@sarahR555 What version is your game? You can see it along the bottom of the Main Menu screen. Please list the entire number, i.e. 1.xx.xx.xxxx.
It says version 1.69.57.1620
@sarahR555 You're running the Legacy Edition of the game, which means no content updates or anything else. Since you have a Mac, you probably do need the LE—Origin doesn't usually download it unless a Mac doesn't support the standard version. But if you'd like to double-check whether your computer can run the standard version of Sims 4, please post the specs of your computer, including operating system, as described here:
