Is the dvd dirty? Did you register the game on Origin? Once the game icon appears in Origin and on the page with the product number (it's letters and numbers) and on the top right it should say install. Part of the install should have you install Origin (if it isn't installed already) and enter your game code. There are 2 application (.exe) files on that dvd. Autorun and Setup.
What operating system do you have? Did you update from Windows 7 or Windows 8? Do you have a pc or Mac? You could use someone's computer that can read the disc and copy to a usb thumb drive and install from the thumb drive.
@shenn45 @Phantomlover1717 @roberta591
Merged threads into one
