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@KaderkovaViktori You can get the 2015-2019 VC++ runtimes, both x86 and x64, directly from Microsoft:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
It's best to uninstall your current copies, if you have them, and then install fresh ones. Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall. (Don't touch the versions from any other year.) Then download and install the new runtimes.
You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device. Restart your computer before trying to play.
- puzzlezaddict5 years agoHero+
@KaderkovaViktori Try running Origin as an admin—right-click on the shortcut and select "Run as administrator"—and then repair the game—open your Origin game library, right-click on the Sims 4 icon, and select Repair. Then run Sims 4 as an admin as well. If you don't have a desktop shortcut, you can search for "TS4_x64" and use that.
If that doesn't help, uninstall the 2015-2019 runtimes again, then run the installers within the game's program files. Unless you changed the default install path in Origin, the full file path will be:
Program Files (x86)\Origin Games\The Sims 4\__Installer\vc\vc2019\redist
Run both the x86 and x64 installers as an admin. Restart your computer after installing and before trying to play.
- 5 years ago@puzzlezaddict i opened origin as administrator and the sims is still finalizing and the it showed me that game was failed as always so i install x86 and x64 as an admin and its still showing me the same that vc_runtimeMinimum_x86 was not find (here is screen) i dont know what i doing wrong
- puzzlezaddict5 years agoHero+
@KaderkovaViktori I don't think you're necessarily doing anything wrong. The error points to a location in your computer's registry, but it's not clear whether the registry entry is corrupt or just can't be used by your computer. Since deleting registry entries is a dicey prospect, it's better to approach from the other angle first.
Click the Windows key, write cmd in the search bar, and Command Prompt should appear. Choose the "Run as administrator" option. In the window that appears, copy and paste msiexec and enter. Normally, a window will appear with the header "Windows Installer." If it appears, restart your computer and try again to install the VC++ runtimes. If it doesn't appear, enter these commands in the Command prompt window, one at a time:
msiexec /unregister
msiexec /regserver
Then enter msiexec again, and you should see the installer window. (Let me know if it doesn't appear.) Then restart and try to install the runtimes again.
If you still can't install the runtimes, make sure the Windows Installer is running. Hit Windows key-R and enter services.msc in the run box. In the window that appears, scroll down to Windows Installer, right-click and select Properties, and make sure the "Startup type" is Manual. The installer itself can be stopped, that's fine, but if it says "Deactivated," let me know. Otherwise, click Start or Restart, make sure its services status says "Running," then try to install the VC++ runtimes, this time without restarting your computer first.
Whenever installing the runtimes, be sure to try both the installers you downloaded from Microsoft and the ones in the Sims 4 program files.
- 5 years ago
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