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KaderkovaViktor's avatar
KaderkovaViktor
5 years ago

vc_runtimeMinimum_x86

I was downloaded the sims 4 on PC but it still shows me that I have to find a file vc_runtimeMinimum_x86 but i dont kow where it can be this file vc_runtimeMinimum_x86. Please help)
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@KaderkovaViktori  I don't think you're necessarily doing anything wrong.  The error points to a location in your computer's registry, but it's not clear whether the registry entry is corrupt or just can't be used by your computer.  Since deleting registry entries is a dicey prospect, it's better to approach from the other angle first.

Click the Windows key, write cmd in the search bar, and Command Prompt should appear.  Choose the "Run as administrator" option.  In the window that appears, copy and paste msiexec and enter.  Normally, a window will appear with the header "Windows Installer."  If it appears, restart your computer and try again to install the VC++ runtimes.  If it doesn't appear, enter these commands in the Command prompt window, one at a time:

msiexec /unregister

msiexec /regserver

Then enter msiexec again, and you should see the installer window.  (Let me know if it doesn't appear.)  Then restart and try to install the runtimes again.

If you still can't install the runtimes, make sure the Windows Installer is running.  Hit Windows key-R and enter services.msc in the run box.  In the window that appears, scroll down to Windows Installer, right-click and select Properties, and make sure the "Startup type" is Manual.  The installer itself can be stopped, that's fine, but if it says "Deactivated," let me know.  Otherwise, click Start or Restart, make sure its services status says "Running," then try to install the VC++ runtimes, this time without restarting your computer first.

Whenever installing the runtimes, be sure to try both the installers you downloaded from Microsoft and the ones in the Sims 4 program files.

KaderkovaViktor's avatar
KaderkovaViktor
5 years ago
@puzzlezaddict and I do not understand the last text you wrote about the when i installing the runtimes and about the Sims 4 program fies, can you please explain it to me
      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        5 years ago

        @KaderkovaViktori  The screenshot didn't come through.  The dxdiag did, but it's missing some info because it crashed while running.  Please run a couple of basic checks on your Windows system files:

        • Hit Windows key-X
        • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
        • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
        • The system will start validating soon. If it throws an error, please list it here
        • After it reaches 100%, hit Windows key-X again
        • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
        • Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
        • Post the message you receive here

        Then run a new dxdiag and post the screenshot of the list of services.

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